SHIPPING
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. You can track the status of your order from your “order history” section on your account page on the website.
Where do you ship?
We currently ship in the Pakistan Only.
How long will it take to ship my order?
Delivery times may vary depending on the delivery location as well as the type of product you order.
Normally, once you’ve placed your order, it usually takes 24 to 36 hours to process and mark it ready-for-delivery.
ORDER
Can I change my order?
We can only change orders that have not been processed for shipping yet.
To make changes to your order, please reach out to support by submitting your request via “contact us” form.
How do I cancel my order?
If you wish to cancel your order, you can send an email or call customer support.
How do I add or remove products after placing my order?
Once you have placed your order you will not be able to make modifications on the website.
Please contact our customer support team through ‘contact us’ form for any modification of the order.
PAYMENT
What payment methods do you accept?
You can purchase on our website using a Cash on Delivery (COD), debit & credit card You can choose these payment methods at checkout.
How do I pay by Cash on Delivery (COD) method?
Payment by the COD option is easy. Just follow these simple steps:
In the website, select the products you need to purchase, add them to your cart and then in the Payment & Order Review page, select Cash on Delivery (COD) as your payment method and click the ‘COMPLETE PURCHASE’ button.
Once the approval is done, your order will be dispatched.
Once the courier agent delivers the order, you will have to pay him the complete order amount in cash.
Are there any hidden costs?
There are no hidden costs or additional shipping charges. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay.